At 189bet, we don't just entertain — we make sure you always play safely and responsibly. Responsible Gaming is one of our core principles, because your wellbeing is our priority.
⚠️ Please note: Gambling is a form of entertainment, not a source of income. Never bet money you can't afford to lose. 189bet is committed to responsible gaming.
🔞 Age Restriction: 189bet is for individuals aged 18 and above only. Any account identified as belonging to a minor will be closed immediately.
189bet's Approach & Commitment
Online betting and gaming can be a fun and enjoyable pastime. But when it gets out of hand, it can have a serious impact on your personal, family, and financial life. At 189bet, we believe real entertainment is only possible when you're fully in control.
Our responsible gaming program offers a range of tools and features to help you maintain healthy, safe gaming habits. On this page, you'll find guidance on how to play responsibly, when to seek help, and how 189bet can support you.
💡 Responsible gaming doesn't mean giving up gambling — it means playing mindfully, within your limits, and for entertainment.
Always treat gambling as a source of entertainment, not a way to make money.
Decide in advance how much you're willing to spend each day or week.
Set a daily limit on how long you play.
Always put your relationships with family and friends above gaming.
Use our free tools to stay in control of your gaming experience
You can set your own daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. To increase it, you'll need to wait 7 days.
Set a maximum time limit for each gaming session. Once the time is up, you'll be automatically logged out and sent a notification.
If you feel like you need a break, you can pause your account for anywhere between 24 hours and 6 weeks. Your account will be temporarily deactivated during this period.
If you need a longer break, you can choose a self-exclusion period of 6 months to 5 years. This is our most stringent level of protection.
Set a cap on how much you can lose within a given period. Once the limit is reached, betting will automatically stop.
If you feel that promotional offers are encouraging you to play more than you'd like, you can opt out of all promotional messages at any time.
To activate these tools, go to your account settings or email our support team: support@189bet.im
Our commitment goes beyond words — it shows in our actions
189bet strictly verifies every user's age at registration. An account cannot be completed without a national ID or passport, preventing minors from accessing the platform.
Our smart system automatically detects unusual gaming patterns. If a member shows signs of problematic behavior, our team proactively reaches out to offer support.
Our specialist team is available 24/7 for any questions or support related to responsible gaming. Reach us via live chat or email.
189bet regularly publishes responsible gaming information, guides, and resources. We believe informed players are the safest players.
All your Responsible Gaming information is completely confidential. Details of any self-exclusion or limit settings are never shared with third parties.
If you need professional help for problem gambling, we can connect you with local and international support organizations — completely free of charge.
Read through the questions below. If you answer 'yes' to any of them, it may be time to seek help.
Follow these simple steps to play responsibly at 189bet
Before you start playing, decide how much you can afford to spend and stick to that amount. Make sure it never comes out of your everyday living expenses.
Before each gaming session, decide on a set time limit. Configure a session limit in your account settings so the system automatically reminds you.
Think of gambling the way you would going to the cinema or eating out — a leisure expense. Play for the enjoyment, not the expectation of winning.
Avoid gaming when you're stressed, upset, or angry. It's harder to make sound decisions in those moments, and the risk of losses increases significantly.
Take regular breaks instead of playing for long stretches. Step away every hour, drink some water, and clear your head.
If you feel like you're losing control, don't hesitate to contact 189bet Support or use the Self-Exclusion feature.
Answer the questions below to evaluate your gaming habits
Which of the following has been true of your gaming experience over the past month?
Activate These Limits on Your Account
📌 To update your limit settings, log in to your account and go to the "Security Settings" section, or directly support@189bet.imto send us an email.
189bet strictly ensures that no one under the age of 18 can access our platform. Protecting minors is one of our top priorities.
If you have children or teenagers at home and are concerned they may access gaming sites on your device, take the following steps:
You must be at least 18 years old to use our platform. Age verification is mandatory at registration. 189bet reserves the right to suspend any account found to be suspicious at any time.
National ID verification is required at registration
Identity re-verified at withdrawal
Account closed immediately upon identification of a minor
If you or someone you know is struggling, you don't have to face it alone
Our Responsible Gaming specialists are available 24/7 via live chat. All conversations are completely confidential.
Email us at support@189bet.im with "Responsible Gaming" in the subject line and we'll respond within 3–5 business days.
You're not alone in dealing with gaming issues. Share your experiences on our community forum and find support from others who understand.
For serious concerns, we can refer you to local mental health professionals and support organizations.
Gamblers Anonymous:
International support organisation — services provided free of charge.
Kaan Pete Roi (Bangladesh):
Mental Health Helpline – 01779-554391
National Mental Health Helpline:
Contact 16789 in Bangladesh.
189bet Support:
support@189bet.im | Live Chat 24/7
Join 189bet and experience Bangladesh's most responsible gaming platform. We're here for you — for the fun and for your protection.