189bet Terms & Conditions – What You Need to Know Before You Play

1. Introduction & Acceptance

189bet (hereinafter referred to as "the Platform" or "we") is an online betting and gaming service provider. Use of our website 189bet.im and all associated services is subject to the following terms and conditions.

These terms and conditions form a binding agreement between the user (referred to as "you" or "member") and 189bet. By accessing the platform, registering an account, or using any of our services, you are deemed to have fully accepted these terms.

These terms are provided in Bengali for the convenience of our Bengali-speaking users. However, the English version shall be considered definitive for all legal purposes.

2. Account Registration & Management

To register with 189bet, you must meet and agree to the following requirements:

Registration Requirements

• Each person may register only one account. If multiple accounts are found linked to the same individual, all of them will be closed and any deposited funds may be forfeited.
• All information provided during registration must be accurate and up to date. Accounts created using false information will be terminated.
• Your account login credentials (username and password) must be kept strictly confidential. Allowing anyone else to access your account is strictly prohibited.
• You are solely responsible for the security of your account. If you suspect your account has been hacked or accessed without your authorisation, please notify our support team immediately.
• Your account is for personal use only and may not be used for business or commercial purposes.

Account Verification

189bet may request identity verification at any time. If the required documents are not submitted within the specified timeframe, your account may be temporarily suspended.

3. Identity Verification (KYC)

In compliance with international Anti-Money Laundering (AML) regulations, 189bet reserves the right to verify the identity of all members. This process is important for the security of both you and us.

Documents Required for KYC Verification

• Proof of Identity: A clear photo of your National ID (NID), passport, or driving license.
• Proof of Address: A utility bill, bank statement, or any official government document clearly showing your name and address.
• Payment Method Verification: Proof of ownership of your bKash/Nagad/Rocket number.

Until KYC verification is complete, large withdrawals and certain services may be temporarily restricted. The verification process is typically completed within 1–3 business days.

4. Deposit & Withdrawal Policy

Deposit Policy

• The minimum deposit amount is ৳500 BDT.
• Deposits must be made only from a payment account registered in your own name.
• Depositing via a payment account registered in a third party's name is strictly prohibited.
• Deposits are usually credited to your account instantly. If you experience any issues, please contact our support team.

Withdrawal Policy

• Minimum withdrawal amount is ৳1,000 BDT.
• Withdrawals will only be sent to the same payment account used to make the deposit.
• Withdrawals exceeding ৳10,000 may be held until KYC verification is complete.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.

5. Bonus & Promotion Terms

189bet offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

General Bonus Terms

• Wagering Requirement: Most bonuses require the bonus amount to be wagered at a specified multiplier (typically 10x–30x) before a withdrawal can be made.
• Validity Period: Every bonus has an expiry period — it must generally be used within 7 to 30 days.
• Eligible Games: Some bonuses may only be used on specific games or sports. This will be clearly stated in the bonus details.
• Single Bonus Policy: Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Abuse Prohibited: Any attempt to abuse bonuses or circumvent bonus terms will result in the bonus being voided and the account suspended.

Welcome Bonus

New members are eligible for a 100% Welcome Bonus on their first deposit. A minimum deposit of ৳1,000 BDT is required, and the bonus amount will not exceed ৳10,000 BDT. To withdraw the bonus, the total bonus amount must be wagered 20 times.

6. Betting Rules

All betting activity on 189bet is governed by the following rules:

Bet Validity

• Once a bet has been submitted, it cannot be changed or cancelled unless a special provision is offered by the Platform.
• If a bet cannot be placed due to a technical issue, the relevant amount will be refunded.
• For in-play betting, no bets will be accepted after the result has been announced.

Match Cancellation or Abandonment

• If a match or event is cancelled, the full stake for the related bet will be refunded.
• If a match ends before the scheduled time, results will be determined in accordance with international sports rules.

Maximum Bet Limits

Maximum bet limits apply to each event and market. VIP members may be eligible for higher bet limits. 189bet reserves the right to accept or refuse any bet at its own discretion.

7. Prohibited Activities

The following activities are strictly prohibited on 189bet. Any involvement in such activities will result in serious action:

• Multiple Accounts: Creating multiple accounts under the same person's name.
• Fraud: Use of false information, forged documents, or fraudulent payment methods.
• Money Laundering: Attempting to launder illicit funds through the platform.
• Bots or Automation: Placing bets using automated software or bots.
• Match Fixing: Placing bets using inside information about match outcomes.
• Bonus Abuse: Claiming bonuses under multiple identities or attempting to circumvent bonus terms.
• Platform Hacking: Attempting unauthorized access to our systems.
• Support for Minors: Assisting anyone under the age of 18 in creating an account.

8. Account Closure & Suspension

189bet reserves the right to unilaterally suspend or close any account under the following circumstances:

• Violation of the Terms & Conditions.
• Providing false or misleading information.
• Account inactive for an extended period (over 12 months).
• Upon receipt of a court order or directive from a regulatory authority.
• When a member voluntarily requests account closure.

Closing Your Account Yourself

To close your account voluntarily, email support@189bet.im or reach us via live chat. Please withdraw any remaining balance before closing. Bonus funds cannot be withdrawn if the wagering requirements have not been met.

9. Privacy & Data Protection

189bet places the highest priority on the security of your personal information. We use advanced SSL encryption technology to keep all your data fully protected.

• Your personal information is never sold or shared with third parties.
• Information may be shared with authorities where required by legal obligation.
• Your browsing and gaming data is used solely to improve our services.

For more details, please visit our Privacy Policy Read.

10. Changes & Updates to Terms

189bet reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification in advance.

Continued use of the Platform after any changes have been made constitutes your automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Contact Us

If you have any questions about these Terms & Conditions, please reach out to our support team:

• 📧 Email: support@189bet.im
• 💬 Live Chat: Available 24/7
• ❓ Frequently Asked Questions (FAQ) View